Pravidlá poskytovania refundácií
Youth Life The Label would like you to be happy with the purchases that you make. As a consumer, you are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure is not a major failure.
- All returns must be received within 30 days of the purchase date.
- Particular products such as Underwear and earrings cannot be returned due to hygiene reasons
- Gift cards can not be returned and are not redeemable for cash.
- Please ensure all items are packaged securely and arrive back to us in their original, unworn condition. Including tags, boxes, casing, etc. We reserve the right to deny any item that does not meet these requirements.
- Please ensure to keep receipt of purchase and provide a copy with returned items.
- Once your return has been processed, you will receive a confirmation email from our team.
- Final Sale items can not be returned.
FAULTY or INCORRECT ITEM
Please contact our Customer Care team via youthlifethelabel@gmail.com.Please include your order number, and any photos, relevant information regarding the issue so that we can fix this as soon as possible. Once investigated, we will be able to provide you with information on how to return the item. If you have purchased an item and it is not of acceptable quality or does not match the description. You may return the item to us and upon inspection, you may request a Replacement or Store Credit, you must provide to us the returned goods via post.